Trust & security
Built to be trusted with your PAN, your books and your deadlines.
Tax work touches your identity, your income and your business. Here is exactly how we look after it: in our systems, in our process, and in what we will never do.
In our systems
Security that is built in, not bolted on.
A CA signs off every return
Software prepares and checks. A qualified chartered accountant reviews and approves every return before it is filed on a government portal.
Encrypted in transit and at rest
Documents travel over HTTPS and are stored encrypted in cloud storage. Download links are generated per request and expire within minutes.
Sign in with a one-time code
The client portal signs you in with a one-time code sent to your registered mobile, so there is no password to reuse, guess or leak.
Need-to-know access
Team members see only the clients they work on. Access is set by role and removed when their role changes.
Every change is logged
Changes to your records are logged with who made them and when, so there is always a trail.
Aadhaar stays masked
Aadhaar numbers are masked wherever they appear on screen; only the last four digits are shown.
Messages only with consent
We message you on WhatsApp only after you opt in, only in working hours, and you can opt out at any time.
Your data, your call
Ask for a copy of what we hold, a correction or deletion. Records the law requires us to keep are kept for that period, then deleted.
In writing
What we will never do.
- We will never Sell or rent your personal data, or use it for third-party advertising.
- We will never File a return that a chartered accountant has not reviewed.
- We will never Message you on WhatsApp without your consent.
- We will never Use your documents to train public AI models.
In our process
Professional standards, applied every time.
A chartered accountant signs off
Every return is reviewed and approved by a qualified CA before it is filed. Software prepares and checks; a professional decides.
Scope and fee in writing
Before any work begins, you get a written scope and quote. No surprises on what is included.
Professional confidentiality
What you share with us is used for your engagement only, under the confidentiality chartered accountants are bound by.
Proof of every filing
Each filing ends with the government’s acknowledgement in your vault, so you never have to take our word for it.
Your rights over your data
Under the Digital Personal Data Protection Act, 2023, you can ask us for:
- A summary of the personal data we hold about you
- Correction of anything that is inaccurate or out of date
- Erasure, where the law does not require us to keep it
- Withdrawal of consent to messages, at any time
Is it really us?
We write from @solvetechx.com email addresses and our WhatsApp business account. If a message claiming to be from us looks wrong, don’t click its links; write to us instead.
contact@solvetechx.comReport a concern
Found a security issue on our website or systems, or worried about how your data was handled? Tell us, and we will look into it and reply.
Report it by emailQuestions about your data? Ask a CA.
A short call with a CA, a written quote, and a calendar of everything that is due.